Frequently asked questions

Questions

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Is it free?

Yes. Joining rides, On the road, discussions and clubs are free. Only organising (proposing rides or trips, creating clubs) is part of Premium, which is free for the first {{luniGratuite}} months.

Who sees my location?

Only those on the same ride and only while the ride lasts: from 2 hours before the start until one hour after the return. The server keeps only your last position, deleted automatically after 24 hours.

What does “I have a problem” do?

It alerts the group, which sees you in red on the map, and opens an SMS to your emergency contact with your location. It isn't an emergency service: in an accident, call 112.

Where is my emergency contact kept?

Only on your phone. It doesn't reach the server and nobody else sees it.

Can I use the app during a break without stopping the ride?

Yes. Tap “‹ Rest of the app” and the ride keeps running. With “☕ Break” the group knows you've stopped, and the break ends by itself when you ride on.

What happens if someone rides dangerously?

You report them in the app, and they don't find out who reported them. Moderators can give warnings. At the third warning within 12 months, the account is restricted for 30 days.

Does it work for trips abroad?

Yes. Trips can last 2–30 days, with a day-by-day plan, accommodation and shared costs. The money doesn't go through the app: it only calculates who owes what.

Can I share the ride on Instagram or WhatsApp?

Yes. At the end you get a card with the route, km and time. Add a photo and tap “Share”. The first and last 500 m of the route don't appear in the image.

Do I need an account with an email?

No. You enter your phone number, receive a code by SMS, then choose a nickname and your county. Nobody in the app can see your number.

Why do you ask for my phone number?

One number = one account, so the rules are the same for everyone: someone with three warnings can't escape them by making a new account. If you change your phone or reinstall the app, you sign in with the same number and find everything as before.

Can I read and write in Discussions from a computer?

Yes, on the Discussions page. Anyone can read. To write, you sign in with the same phone number as in the app and receive a code by SMS. The chats of rides and clubs stay only in the app.

How do I delete my account?

Profile → Safety and data → Delete account. Everything is deleted from the server.

Which phones does it work on?

iPhone and Android. The launch in the App Store and Google Play follows after testing.